Compare Confluence and GitBook 
Featured Products
At a Glance
Market Segments
Mid-Market (48.0% of reviews)
Small-Business (81.3% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
$0 1 user
Confluence
Star Rating
(4,276)4.1 out of 5
Market Segments
Mid-Market (48.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansGitBook
Star Rating
(180)4.8 out of 5
Market Segments
Small-Business (81.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0 1 user
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Confluence excels in its deep integrations with tools like JIRA and Slack, making it a powerful choice for teams that rely on these platforms for project management and communication. Users appreciate the rich formatting styles and granular permissions, which enhance collaboration and control over shared content.
- Users say that GitBook offers a simple and user-friendly interface, which is particularly appealing for small organizations and non-profits. The ease of use is highlighted by reviewers who mention that they can quickly get started with the intuitive editor while also having the option to explore more advanced features like nuanced permission management.
- According to verified reviews, Confluence is praised for its ability to centralize team knowledge in a structured manner. Users find it beneficial for documenting project requirements and maintaining meeting notes, ensuring that all team members have access to essential information at any time.
- Reviewers mention that GitBook's responsive support team makes a significant difference for smaller organizations. Users appreciate the quick assistance they receive, which helps them navigate the platform effectively and resolve any issues that arise.
- G2 reviewers highlight that while Confluence has a higher overall satisfaction score, GitBook shines in specific areas like ease of setup and admin capabilities. Users of GitBook report a smoother onboarding experience, which can be crucial for teams looking to implement a knowledge management system quickly.
- Users report that Confluence's extensive feature set, including advanced search capabilities and version history, provides a robust solution for larger teams. However, some users feel that the complexity of these features can be overwhelming, especially for smaller teams that may not need such depth.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Free Trial
Confluence
Free Trial is available
GitBook
Free Trial is available
Ratings
Meets Requirements
8.5
3,629
9.2
144
Ease of Use
8.0
3,680
9.3
146
Ease of Setup
8.3
1,178
9.3
112
Ease of Admin
8.0
846
9.4
98
Quality of Support
8.1
2,479
9.4
119
Has the product been a good partner in doing business?
8.5
764
9.5
93
Product Direction (% positive)
7.5
3,572
8.8
131
Features by Category
Knowledge Pages
8.5
787
8.2
87
8.4
741
8.4
84
8.8
788
8.9
97
8.3
656
8.2
77
7.8
439
8.0
66
8.6
528
9.0
86
Knowledge Dissemination
8.3
676
8.5
82
8.6
781
8.8
87
9.2
864
9.3
100
8.6
795
8.5
81
8.1
485
8.5
76
7.8
424
7.7
64
8.7
529
8.8
79
8.4
490
8.2
71
8.5
451
8.5
71
Agentic AI - Knowledge Base
7.7
180
7.1
8
7.7
180
7.5
8
7.6
180
6.5
8
Login Options
9.4
55
Not enough data
8.7
43
Not enough data
Productivity
8.1
40
Not enough data
8.4
43
Not enough data
8.5
41
Not enough data
8.1
42
Not enough data
8.4
43
Not enough data
Customization
8.4
43
Not enough data
9.1
45
Not enough data
8.6
41
Not enough data
Agentic AI - Unified Workspaces
7.9
37
Not enough data
8.2
39
Not enough data
Automation
8.8
59
Not enough data
8.8
58
Not enough data
8.9
61
Not enough data
Administration
8.9
61
Not enough data
8.7
56
Not enough data
9.2
56
Not enough data
Project management
9.0
58
Not enough data
8.6
58
Not enough data
9.0
59
Not enough data
8.7
57
Not enough data
8.6
55
Not enough data
8.1
54
Not enough data
8.7
58
Not enough data
Workload
8.2
56
Not enough data
8.7
58
Not enough data
8.8
58
Not enough data
8.4
56
Not enough data
Communication & Collaboration
8.9
57
Not enough data
9.3
65
Not enough data
9.2
66
Not enough data
Cost Management
8.2
57
Not enough data
8.3
56
Not enough data
8.1
54
Not enough data
Integration
8.4
53
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
Generative AI
8.4
55
Not enough data
8.4
54
Not enough data
Agentic AI - Work Management
8.1
50
Not enough data
8.1
51
Not enough data
8.2
51
Not enough data
8.3
51
Not enough data
Communication
7.6
70
Not enough data
8.7
72
Not enough data
8.0
67
Not enough data
8.4
74
Not enough data
8.6
68
Not enough data
Content & Documents
9.0
77
Not enough data
9.0
73
Not enough data
8.9
74
Not enough data
9.1
74
Not enough data
Controls
8.6
65
Not enough data
8.7
66
Not enough data
8.8
69
Not enough data
8.3
65
Not enough data
8.5
67
Not enough data
Project Management
8.5
69
Not enough data
8.7
67
Not enough data
9.0
66
Not enough data
9.2
68
Not enough data
Remote Collaboration
9.1
69
Not enough data
8.9
66
Not enough data
8.9
67
Not enough data
7.7
66
Not enough data
Generative AI
8.3
70
Not enough data
8.1
68
Not enough data
Agentic AI - Project Collaboration
7.6
63
Not enough data
8.0
62
Not enough data
Management and Discovery - IT Documentation
8.4
179
Not enough data
8.5
183
Not enough data
8.5
182
Not enough data
Operations - IT Documentation
8.4
179
Not enough data
8.0
174
Not enough data
8.2
174
Not enough data
Documentation Generation - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow and Integration - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and GitBook are categorized as Knowledge Base
Unique Categories
Confluence is categorized as Project Collaboration, Unified Workspaces, Work Management, and IT Documentation
GitBook is categorized as AI Documentation Generators
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GitBook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.0%
Information Technology and Services
19.5%
Internet
6.4%
Financial Services
5.5%
Marketing and Advertising
4.4%
Other
43.2%
Computer Software
23.9%
Information Technology and Services
17.6%
Non-Profit Organization Management
10.2%
Higher Education
5.7%
Education Management
5.7%
Other
36.9%
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
How is Confluence being utilized to improve knowledge management and collaboration in remote work environments?
3 Comments
RB
In my opinion the possibility of sharing and editing knowledge easily is a main power here. Every who has rights to editing files could easy correct them and...Read more
What is Confluence used for?
3 Comments
PD
Documentation, Internal knowledge base, blog posts.Read more
GitBook has no more discussions with answers
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